The current outbreak of Covid-19 (also known as Coronavirus) has caused disruption to mental health and wellbeing services in West Lothian. During this time, some information on Westspace may be out-of-date.

We want to make sure that you are receiving up-to-date and reliable information. In light of the current situation, we recommend you contact the service provider before trying to access any face-to-face service found on Westspace.

We are in the process of contacting service providers and will add service updates to this page. Services are listed in alphabetical order.

In the meantime, please look at our self-help section and the latest news on how to stay well during this time.

 


Advice Shop

Face-to-face appointments have been suspended until further notice.  The service is still available via the telephone and email

Phone: 01506 283000
Email: advice.shop@westlothian.gov.uk

Alzheimer Scotland West Lothian

Alzheimer Scotland West Lothian is no longer running groups but will be available via phone on 01506 533 108, email at WestLothianServices@alzscot.org or you can call the 24-hour helpline on 0808 808 3000.

The Bridge Community Project

The Wellbeing Hub has closed for the forseeable future and face-to-face support has been moved to telephone or video. Both services are closed for new referrals but this will be reviewed on a regular basis.

Email: admin@bridgecommunityproject.org.uk
Website: www.bridgecommunityproject.org.uk
Phone: 01506 238980
Monday to Friday, 9.00 am – 4.00 pm

Bipolar Scotland Self-help Group

All groups have been suspended until further notice.

CAPS Independent Advocacy

Staff are working from home and the offices in Musselburgh and at Argyle House in Edinburgh are not open for the time being.

Collective advocacy

All collective advocacy meetings have been postponed.  You can get in touch with the collective advocacy workers directly on

LEARN: email learn@capsadvocacy.org 

Carers of West Lothian

Due to the current situation with the Coronavirus (COVID-19) Carers of West Lothian are closed for face-to-face and group support until further notice.  The team are contactable by telephone and email, Monday – Friday, 9.00 am – 5.00 pm.

Telephone: 01506 448 000
Email: office@carers-westlothian.com

Cyrenians Opal Service

OPAL has postponed visits and groups due to the current situation however this has been replaced with a weekly telephone support service to all clients. The team are also working on a plan to get emergency amenities out to those people most at risk.

EARS Independent Advocacy Service  (SCIO)

EARS is currently only providing statutory advocacy (for example, Adult Protection, Mental Health Act or Adults with Incapacity referrals) for the time being. This is across all services.

Get2gether

Get2gether are cancelling all events and meetings until at least the end of June 2020.

The team will be keeping an online presence and encourage members to send photos, poems, stories and ideas of what you are doing to keep yourself busy. Send items by email to admin@get2gether.org.uk or through Facebook messenger.

You can also phone the team on 07867 179023

Health in Mind

For a full update on Health in Mind services and access to free resources, go to the Health in Mind website – www.health-in-mind.org.uk

Lothian Centre for Inclusive Living (LCiL)

Lothian Centre for Inclusive Living (LCiL) has cancelled all of its groups between now and at least the end of May – potentially June. The team are in the process of trying to be able to host these groups via Zoom – if you are interested in taking part in these groups, please email lisa.milburn@lothiancil.org.uk.

Mental Health Advocacy Project

Mental Health Advocacy Project will not be doing any face-to-face appointments and in response to recent advice, staff will be working from home from 18 March 2020.  People will be able to contact the office number 01506 857230 and where staff are not available there will be a voicemail with an alternative mobile number to contact.  The team will endeavour to respond to any calls and messages as quickly as possible.

The office email admin@mhap.org.uk will continue to be monitored.

All collective groups are cancelled until further notice.

Neil’s Hugs Foundation

All groups have been suspended until further notice.

Signpost

From Friday 20 March, Signpost will be moving out of the offices at Beatlie Campus. As a result, support for families will be changing, as shown below.

  • You will no longer be able to telephone Signpost on 01506 431123 or 431133.
  • You will still be able to contact the team by email on enquiries@signpost-online.co.uk
  • You can contact the team on Facebook page: Signpost – West Lothian
  • Office hours will be 9.00 am to 4.00 pm, Monday to Thursday, and 9.00 am – 1.00 pm on Fridays

You should send a message giving your name, contact number, and a brief description of why you are contacting Signpost.

Other activities, including training, have been suspended. The team will be sharing updates on Facebook, by email and on the Signpost website.

Email: enquiries@signpost-online.co.uk
Website: www.signpost-online.co.uk
Facebook: www.facebook.com/Beatlie

Sleep Scotland Phoneline

The Sleep Scotland team will be working remotely until further notice, in line with current government guidance. This includes the Sleep Support Line. The team can be contacted via email at enquiries@sleepscotland.org, or if you know the team you wish to contact, please use the addresses below:

Sleep Support Line – sleepsupport@sleepscotland.org
Training – training@sleepscotland.org
Finance – finance@sleepscotland.org

Survivors of Bereavement by Suicide (SOBS)

All SOBS groups have been suspended.  The helpline and online forum is still operating  as normal

Email: support@uksobs.org
Helpline:  0300 111 5065, 9.o0 am to 9.00 pm, Monday to Friday
Online Forum: uksobs.org/forum

Venture Scotland

Venture Scotland office is closed and all staff working from home. The team are continuing to try to support the young people currently engaging with our courses through digital media. The team are unable to offer face-to-face meetings, however, referrals can still be made via email (admin@venturescotland.org.uk) and by telephone 07495 836 248.

West Lothian Financial Inclusion Network (WLFIN)

WLFIN is in the process of setting up a delivery service for vulnerable people in West Lothian. Contact them by email on info@wlfin.org.uk

Waverley Care

Waverley Care has released a full statement about how Covid-19 will effect its services –www.waverleycare.org/news/coronavirus-covid-19-announcement-were-suspending-person-support-services

West Lothian Drugs and Alcohol Service (WLDAS)

The office phone lines are open until 5.00 pm (previously 6.00 pm). Faceb-to-face services are still available to people within the service who need it most.

The drop-in access clinics for people with alcohol or drug problems that take place across West Lothian, which we provide with our partners in the NHS and Social Work, are at present continuing.  Please call first to ensure your and our staff’s safety and to confirm it is still on. Full list of drop-in services found here – www.wldas.com/information-and-support

Phone: 01506 430225
Website: https://www.wldas.com/

West Lothian Women’s Aid

Staff are still available over the phone Monday to Friday, 9.00 am to 4.00 pm to support you with your options if you are living with domestic abuse. 

Phone: 01506 413 721

West Lothian Citizens Advice Bureau

Face-to-face services to clients have been suspended. This includes outreach and home visits. The team will be offering telephone and e-mail advice and looking at extending a webchat service.

Phone: 01506 432977
Email: enquiries@cabwestlothian.casonline.org.uk
Text: 07712305764
Monday – Friday, 9.00 am – 5.00 pm

 


 

Helplines/Email Support

 


Anxiety UK

During the coronavirus pandemic, Anxiety UK has extended its helpline hours to provide additional support in the evenings until 10.00 pm and over the weekend between 10.00 am -8.00 pm.

Phone: 03444 775774


Breathing Space

Breathing Space is a free, confidential phone and web-based service for people in Scotland experiencing low mood, stress, depression or anxiety.

Phone: 0800 83 85 87
Monday to Thursday – 6.00 pm – 2.00 am
Friday to Monday – 6.00 pm – to 6.00 am

www.breathingspace.scot


CALM

For people in the UK who are down or have hit a wall for any reason, who need to talk or find information and support.

Phone: 0800 58 58 58

Every day, 5.00 pm – 12.00 am


Hopeline

Hopeline is a confidential support and advice service for:

  • Children and young people under the age of 35 who are experiencing thoughts of suicide
  • Anyone concerned that a young person could be thinking about suicide

Phone: 0800 068 4141
Text: 07860039967
Email: pat@papyrus-uk.org


OCD Action

A confidential and unbiased service offering help, information and support for people with OCD, carers and anyone who is concerned that they, or their friends or relatives, may have OCD or a related disorder.

Phone: 0845 390 6232 or 020 7253 2664
Monday – Friday 9.30 am – 8.00 pm


LGBT Health and Wellbeing Helpline

The helpline provides information and emotional support to lesbian, gay, bisexual and transgender people and their families, friends and supporters across Scotland. The team also provide support to those questioning or wanting to discuss their sexuality or gender identity.

Phone: 0300 123 2523
Email: helpline@lgbthealth.org.uk
Tuesday and Wednesday between 12.00 pm – 9.00 pm

Webchat: www.lgbthealth.org.uk/services-support/helpline
Between 3.00 pm – 9.00 pm


Samaritans

Samaritans offer confidential emotional support for people experiencing feelings of distress or despair, including those that may lead to suicide.

Phone: 116 123
Email: jo@samaritans.org
Open every day, all day


Saneline

National out-of-hours mental health helpline offering specialist emotional support, guidance and information to anyone affected by mental illness, including family, friends and carers.

Phone: 0300 304 7000
every day of the year 4.30 pm – 10.30 pm

www.sane.org.uk


Switchboard LGBT+ Helpline

Switchboard LGBT+ Helpline is for all LGBT people across the UK.
Everyday, 10.00 am – 10.00 pm

Phone:0300 330 0630
Email: chris@switchboard.lgbt


Beat eating disorders

Beat support people who have or are worried they have an eating disorder, as well as others affected, such as friends and family members.

Helpline: 0808 801 0677
Student line: 0808 801 0811
Youth line: 0808 801 0711
Beat helplines are open 365 days a year from 12.00 pm – 8.00 pm during the week, and 4.00 pm – 8.00 pm on weekends and bank holidays.

If the lines are busy and you can’t get through immediately, please do try again or try the one-to-one webchat.


Domestic and Sexual Abuse


Rape Crisis Scotland

The Rape Crisis Scotland helpline offers free and confidential support and information by phone, email and text. It is for anyone aged 13 and over, of any gender, affected by any form of sexual violence, no matter when or how it happened.

Phone: 08088 01 03 02
Email: support@rapecrisisscotland.org.uk
Text: 077537 410 027


Scotland’s Domestic Abuse and Forced Marriage Helpline

The helpline supports anyone with experience of domestic abuse or forced marriage, as well as their family members, friends, colleagues and professionals who support them. The team provide a confidential, sensitive service to anyone who calls. 

Phone: 0900 027 1234
Open 24/7
Email: helpline@sdsfmh.org.uk
Webchat: sdafmh.org.uk/


Survivors UK

Survivors UK supports men who have been sexually abused.

Online Helpline

A chat service for men who have experienced sexual abuse either as a child or an adult and allows you to have a confidential one-to-one chat with one of the trained helpliners.

Website: www.survivorsuk.org/
Text: 020 3322 1860
Whatsapp: 074 9181 6064


Victim Support Scotland

Phone: 0800 160 1985
Monday – Friday, 8.00 am – 8.00 pm


Addiction and Substance Misuse 


Al-Anon

Al-Anon helpline is for anyone affected by someone else’s drinking.

Phone: 0800 0086 811
Every day, 10.00 am – 10.00 pm, 365 days a year.
Please do not leave a message as, to ensure callers’ confidentiality, the team are unable to return calls.

Email: helpline@al-anonuk.org.uk


Cocaine Anonymous (CA)

Cocaine Anonymous (CA) is a fellowship, offering information and support to people affected by addiction to cocaine and other mind and mood-altering substances.

Phone: 0800 612 0225
Email: helpline@cauk.org.uk


Drinkline

Drinkline runs a free, confidential helpline for people who are concerned about their drinking, or someone else’s.

Phone: 0300 123 1110
Weekdays, 9.00 am – 8.00 pm
Weekends, 11.00 am – 4.00 pm


Know the Score

Confidential drugs information and advice.

Phone: 0333 230 9468
Email: knowthescore.info/help-and-support/drugs-helpline


Scottish Families Affected by Drugs & Alcohol

If you are concerned about someone’s alcohol or drug use, contact Scottish Families Affected by Drugs & Alcohol. Available 9.oo am-11.00 pm Monday to Friday and as a call-back service on weekends.

Phone: 08080 10 10 11
Monday – Friday, 9.00 am – 11.00 pm
Call back service on weekends.


Talk to Frank

Talk to Frank for friendly, confidential drugs information and advice.

Phone: 0300 123 6600
Open every day, all day.
Email:  frank@talktofrank.com

Webchat and email advice are also available, along with a wide range of online resources on the Frank website.


Older People 


The Age Scotland Helpline

Information and advice for older people.

Phone: 0800 12 44 222
Monday to Friday, 9.00 am – 5.00 pm


Elder Abuse Helpline

The Elder Abuse Helpline offers free and confidential advice and support on:

  • financial harm or exploitation
  • physical abuse
  • emotional or psychological abuse
  • sexual harm or abuse
  • neglect

Phone: 080 8808 8141 (press 2 for Scotland)
Monday – Friday, 9.o0 am – 5.00 pm
Email: scotland@elderabuse.org.uk


Young People


Childline

Phone: 800 1111
Webchat: www.childline.org.uk
Every day,  9.00 am – 12.00 am

For more information, go to www.childline.org.uk


The Mix

The Mix is the UK’s leading support service for young people. The team can help you take on any challenge you’re facing – from mental health to money, from homelessness to finding a job, from break-ups to drugs.

Phone: 0808 808 4994
Webchat: www.themix.org.uk/get-support
Open 24/7

Text Service
A crisis messenger text service providing free, 24/7 crisis support across the UK. The service is for people aged 25 or under, and are experiencing any painful emotion or are in crisis.

Text THEMIX to 85258 


Families


Lone Parent Helpline

The Lone Parent Helpline offers emotional support and information for lone parents on a range of topics, including:

  • child maintenance
  • contact
  • employment
  • education
  • welfare benefits and tax credits
  • housing
  • debt

Phone:  0808 801 0323.
Monday – Friday, 9.30 am – 4.00 pm
Webchat: opfs.org.uk/talk-to-us


ParentLine

ParentLine Scotland is the free, confidential helpline run by Children 1st. Its highly trained call-takers offer help, advice, information, reassurance or just a friendly listening ear to stressed parents or carers.

Phone: 08000 28 22 33
Email: parentlinescotland@children1st.org.uk

Monday – Friday, 9.00 am – 9.00 pm
Saturday – Sunday, 9.00am – 12:00pm

 


 

Online Resources

 


ACE IT Online Shopping Helpsheet

The purpose of this helpsheet is to help you walk through the steps to set up and then effectively use supermarket shopping.

Download the helpsheet here – ACE IT Online Shopping Helpsheet


CHAYN

CHAYN is a global volunteer network addressing gender-based violence by creating intersectional survivor-led resources online.

Website: www.chayn.co


Child and Adolescent Mental Health Services (CAMHS)

CAMHS have a comprehensive list of online resources for children, young people and their family/carers.

Click here to view the CAMHS online resource page – services.nhslothian.scot/camhs/Resources/Pages/Online-Resources


Coronavirus (COVID-19): Advice for professionals

People who work in health and care settings should be extra vigilant about any new or developing symptoms. Check out this webpage for more advice – www.nhsinform.scot


Headspace

A mindful approach to helping your team through the current global crisis. 

ww.headspace.com/work/mindful-approach-to-covid-19


Health in Mind

Health in Mind service updates and free resources.

www.health-in-mind.org.uk/coronavirus_covid_19


Mind

Mind is a mental health charity based in England but has a lot of online resources to support you during Covid-19

www.mind.org.uk/information-support/coronavirus-and-your-wellbeing


Safe Lives

Safe Lives have a collecti0n of resources to help adults and children living with domestic abuse, and the professionals working hard to support them, during Covid-19.

safelives.org.uk/news-views/domestic-abuse-and-covid-19


SCVO Coronavirus Directory

 Search for support in your area, including:

  • Emotional/social support
  • Food/grocery delivery
  • Transportation
  • Information and advice

Online Directory: www.covid-19.scvo.org.uk


Staying well while social distancing

NHS Lothian Occupational Therapists have developed a fantastic resource to help you stay well while you are social distancing.

Click here to download the document – Staying well while social distancing