If you need medical help, please follow the guidance on the NHS Inform website. Do not go directly to your GP, hospital or another healthcare environment.


24-Hour Services


Local Services


Access to Food 
A list of services to help you access emergency food.

Mental Health Assessment Service Phone:0131 286 8137
The MHAS team are currently unable to offer a 24-hour walk-in service and would ask people to call 0131 286 8137 to speak to a mental health nurse.

West Lothian Citizens Advice Phone: 01506 432977

West Lothian Domestic and Sexual Assault Team (DASAT)
If you are experiencing domestic abuse phone 01506 281055 or call/text 0781 842 1480 or 07799 341680

West Lothian Food Bank  Phone: 01501 229307

West Lothian Social Care

  • If you have a concern that an adult is at risk phone 01506 284440 (option 2)
  • If you have a concern that an older person is at risk phone 01506 284700
  • Social Work emergency / out of hours – 01506 281028 or 01506 281029

West Lothian Women’s Aid Phone: 01506 413 721


National Services


For a more comprehensive list of helplines, go to the Westspace Covid-19 Service Update Page

Breathing Space Helpline  Phone: 0800 83 85 87
Opening Times:  Monday – Thursday, 6.00 pm to 2.00 am, Friday 6.00 pm – Monday 6.00 am
Breathing Space is a free, confidential phone and web-based service for people in Scotland experiencing low mood, stress, depression or anxiety.

Hopeline Phone: 0800 068 4141
Opening Times: 9.00 am – 10.00 pm on weekdays, 2.00 pm – 10.00 pm on weekends, 2.00 pm – 10.00 pm on bank holidays
Text: 07860039967
Hopeline is a confidential support and advice service for:

  • Children and young people under the age of 35 who are experiencing thoughts of suicide
  • Anyone concerned that a young person could be thinking about suicide

LGBT Helpline Scotland Phone: 0300 123 2523
Opening Times:  Tuesday – Wednesday, 12.00 pm – 9.00 pm, Thursday 1.00 pm – 6.00 pm, Sunday 1.00 pm – 6.00 pm
LGBT Scotland provides information and emotional support to lesbian, gay, bisexual and transgender people and their families, friends and supporters across Scotland, as well as those questioning or wanting to discuss their sexuality or gender identity.

Rape Crisis Scotland Phone: 0808 801 03 02
Opening Times:  every day, 6.00 pm – 12.00 am
Text: 077537 410 027 (for initial contact, information and signposting)
Rape Crisis Scotland offers confidential support and information for people aged 13 and over, of any gender, affected by any form of sexual violence, no matter when or how it happened. 

Shelter Advice Line Phone: 0808 800 4444
Opening Times: Monday – Friday, 9.00 am – 5.00 pm
If you need advice and help in an emergency and you are not sure what to do, you can phone Shelter Scotland to talk to a housing adviser who can explain your rights and tell you your options.

Victim Support Phone: 0800 160 1985
Opening Times: Monday – Friday, 8.00 am – 8.00 pm
Victim Support provides a listening ear for people who have been victims of crime focussing on the emotional aspect offering time to explore the feeling that the incident has provoked.