Citizens Advice Bureau West Lothian

cab

West Lothian Citizens Advice Bureau provides free, confidential, impartial and independent advice to anyone who needs it.

Service Description

As a member of the Scottish Association of Citizens Advice Bureaux, West Lothian CAB has two aims:

  • to help people understand their rights and responsibilities and to help them take action to solve their problems
  • to work locally and nationally to change policies and practices that are the root cause of problems, preventing issues arising at source.

Citizens Advice Bureau West Lothian provides advice on a wide range of subjects, including:

  • Benefits – questions about entitlement,  benefit checks, help with completing application forms and advice on how to challenge unfair decisions
  • Debt – how to manage your debts, improve your financial situation and maximize your income
  • Work – questions about terms  & conditions, dismissal, wages owed, redundancy & discrimination
  • Consumer – everything from broken televisions to difficulties with gas & electricity suppliers
  • Family – issues such as separation, children & bereavement
  • Housing  questions about homelessness, housing allocation, repairs & deposits

Drop-Ins and Appointment Dates and Times

Drop-Ins
Monday, Tuesday, Thursday and Friday
10.00 am -12.30 pm

Appointments

Tuesdays
1.30 pm – 6.30 pm

Thursdays
1.30 pm – 3.30 pm

Friday
1.30 pm – 3.30 pm

Saturdays
9.30 am to 12.30 pm

Outreach Projects

The bureau runs a number of outreach projects in various locations across West Lothian. They can help with problems such as benefits, debt, family and neighbour problems, consumer issues, employment, and tenancy issues.

Service Categories

Referral

Self Referral

This service accepts direct self referrals.

Agency Referral

Any

Contact Info. & Service Address

Citizens Advice Centre,
Almondbank House,
Sheil Walk
Livingston West Lothian
EH54 5EH

Office Hours

Opening Hours: Monday: 10am - 12.30pm Tuesday: 10am - 6.30pm Wednesday: Bureau Closed (except for DLA/AA/PIP form completion service - by appointment only) Thursday 10am - 3.30pm Friday 10am - 3.30pm Saturday 9.30am - 12.30pm:

Service Contact

Tel: 01506 432977 (Advice)
Email: enquiries@cabwestlothian.casonline.org.uk
Website: www.cabwestlothian.org.uk

Facilities & Access

This service has the following facilities:

  • Public Parking
  • Wheelchair Access
  • Translation Service
  • Creche facilities are not available at this location.

Provider's Name: Citizens Advice West Lothian

Type: Charity/Voluntary

West Lothian Citizens Advice Bureau is a local, independent charity which provides free, impartial and confidential advice and information to give you the tools you need to sort out any issues or problems.  

Services run by this provider

Service Contact

Tel: 01506 432977 (Advice)
Email: enquiries@cabwestlothian.casonline.org.uk
Website: www.cabwestlothian.org.uk

Office Hours

Opening Hours:

Monday: 10am – 12.30pm
Tuesday: 10am – 6.30pm
Wednesday: Bureau Closed (except for DLA/AA/PIP form completion service – by appointment only)
Thursday 10am – 3.30pm
Friday 10am – 3.30pm
Saturday 9.30am – 12.30pm:

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