ParentLine Scotland

Children 1st logoParentLine Scotland is a national helpline and email service providing support, advice, and information for anyone who is concerned about or caring for a child.

You can call ParentLine on 08000 28 22 33. There is also an email service which can be contacted through [email protected]

The helpline is open 365 days a year including evenings and weekends, which means we can provide support at times when many other services are not available.

Parentline is provided by Children 1st, who also run the National Kinship Care Helpline . This provides support, advice and information to kinship carers. For more about this see here.


Contact Details

Telephone Number: 08000 28 22 33
Email Address: [email protected]
Web Site:



Monday 9.00 am to 10.00 pm
Tuesday 9.00 am to 10.00 pm
Wednesday 9.00 am to 10.00 pm
Thursday 9.00 am to 10.00 pm
Friday 9.00 am to 10.00 pm
Saturday 12.00 pm to 8.00 pm
Sunday 12.00 pm to 8.00 pm


Eligibility and Referral

Parentline is open to anyone in Scotland who is concerned about a child. it is free to use, and is on a self-referral basis.  Self-referrals accepted.

Service Categories

Provider's Name: Children 1st

Type: Charity/Voluntary

Image result for children 1st Children 1st is Scotland’s National Children’s Charity. Some children have little to smile about. We’re determined to give them reasons to. We help Scotland’s families to put children first, with practical advice and with support in difficult times. And when the worst happens, we support survivors of abuse, neglect, and other traumatic events in childhood, to recover. We help Scotland’s communities to play their part in looking-out for and protecting children. We listen to Scotland’s children and families. And when government or society fails to hear them or respect their rights, we speak out.

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