Advice Shop

WL councilThe Advice Shop is a free, confidential service open to anyone who lives in West Lothian.  Advice and assistance is provided on a variety of matters, including

  • benefits advice
  • money and debt advice
  • energy advice
  • housing advice
  • welfare advice
  • advice for ethnic minorities

Help is available with benefits issues such as checking your entitlement, help making claims, appealing unfair decisions and representation at tribunal.  The Advice Shop also offers a money advice service to help people deal with debts, energy advisors to assist with gas and electricity queries and assistance with housing problems including homelessness, rent arrears and landlord disputes.

Trained advisors are available to speak to daily from Monday to Friday in the Bathgate Partnership Centre – no appointment is needed.  The Advice Shop also holds regular sessions and roadshows in towns across West Lothian.


Service Categories


Applicants for this service should also meet this condition:

Self referrals are accepted and the service is available to all.

Contact Info. & Service Address

Bathgate Partenrship Centre
21-55 Lindsay House, South Bridge Street
EH48 1TS

Office Hours

Monday - Thursday: 8.30am to 5pm Friday : 8.30 to 4pm

Service Contact

Tel: 01506 283000
Email: [email protected]

Provider's Name: West Lothian Council

Type: Charity/Voluntary

West Lothian Council aims is to make it as easy as possible to access our services, help and information when it is convenient for you. The Customer Service Centre (CSC) - 01506 280000 - is open from 8am until 10pm seven days a week, giving you easy access to highly trained advisers.  

Services run by this provider

Service Contact

Tel: 01506 283000
Email: [email protected]

Office Hours

Monday – Thursday: 8.30am to 5pm
Friday : 8.30 to 4pm

Find Services

Sign up to our monthly newsletter