Advice Shop

WL councilThe Advice Shop is a free, confidential service open to anyone who lives in West Lothian.

Service Description

Advice and assistance can be provided on a variety of matters, including:

  • benefits advice
  • money and debt advice
  • energy advice
  • housing advice
  • welfare advice
  • advice for ethnic minorities

Help is available with benefits issues such as checking your entitlement, help to make claims, appealing unfair decisions and representation at tribunal.  The Advice Shop also offers a money advice service to help people deal with debts, energy advisors to assist with gas and electricity queries and assistance with housing problems including homelessness, rent arrears and landlord disputes.

Trained advisors are available to speak to daily from Monday to Friday in the Bathgate Partnership Centre – no appointment is needed.  The Advice Shop also holds regular sessions and roadshows in towns across West Lothian.

 

Service Categories

Eligibility

Intended Client Groups:

  • Other
    • Anyone living in West Lothian

Applicants for this service should also meet this condition:

Self referrals are accepted and the service is available to anyone living in Wet Lothian

Referral

Self Referral

This service accepts direct self referrals.

Contact Info. & Service Address

Bathgate Partenrship Centre
21-55 Lindsay House, South Bridge Street
Bathgate
EH48 1TS

Office Hours

Monday - 8.30 am to 5.00 pm Tuesday - 8.30 am to 5.00 pm Wednesday - 8.30 am to 5.00 pm ** Thursday - 8.30 am to 5.00 pm Friday - 8.30 am to 4.00 pm ** Please note that on the second Wednesday of every month the Advice Shop will not open until 10.00 am

Service Contact

Tel: 01506 283000
Email: advice.shop@westlothian.gov.uk
Website: www.westlothian.gov.uk/adviceshop

Provider's Name: West Lothian Council

Type: Charity/Voluntary

West Lothian Council is one of the 32 Local Government councils in Scotland covering the West Lothian area.  

Services run by this provider

Service Contact

Tel: 01506 283000
Email: advice.shop@westlothian.gov.uk
Website: www.westlothian.gov.uk/adviceshop

Office Hours

Monday – 8.30 am to 5.00 pm
Tuesday – 8.30 am to 5.00 pm
Wednesday – 8.30 am to 5.00 pm **
Thursday – 8.30 am to 5.00 pm
Friday – 8.30 am to 4.00 pm
** Please note that on the second Wednesday of every month the Advice Shop will not open until 10.00 am

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